Privacy Policy | Floodlight Connect Manchester

Privacy Policy.

Last updated: 3/10/2025

Floodlight Connect (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services (collectively, the “Services”).

By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

Information You Provide

When you join Floodlight Connect or interact with our Services, you may give us:

Personal details: Name, email, and contact information.
Business details: Business name, description, social media handles, website, services offered, collaboration preferences.
Optional extras: Testimonials, images, or other information you choose to share.

If you believe someone has created an unauthorised profile using your details, please contact us.

Information About Others

You may share information about others (e.g., referring another business). We will only use this information for the intended referral or introduction.

Information Automatically Collected

When you visit our website, we may collect:

IP address and general location data.
Device type, browser, and operating system.
Website usage data such as page views and clicks.

This helps us improve our Services and user experience.

2. How We Use Your Information

We use your information to:

Create and manage your member profile.
Connect you with relevant businesses for collaborations.
Communicate with you about matches, opportunities, and updates.
Share testimonials or success stories (only with your permission).
Improve and personalise our Services.
Comply with legal or regulatory obligations.

Lawful Bases for Processing (UK GDPR)

Consent: For sending marketing or promotional content.
Contract: To deliver our Services when you join or participate.
Legitimate Interest: To grow and improve the community, provided your rights are not overridden.
Legal Obligation: To comply with UK law or law enforcement requirements.

3. How We Share Your Information

We do not sell your personal data. We may share it only in these cases:

With other members: To enable introductions and collaborations.
With service providers: e.g., hosting, analytics, or email tools that support our Services.
With your consent: If you agree to be featured in Floodlight Connect content.
Legal reasons: To comply with the law or protect rights, safety, and property.
Business changes: In the event of a merger, acquisition, or restructuring.

4. Cookies & Analytics

We use cookies and similar technologies to improve website functionality and analyse usage.

You can disable cookies in your browser settings, but some features may not work properly.
We may use third-party analytics providers (e.g., Google Analytics) to understand how the site is used.

We currently do not respond to browser “Do Not Track” signals.

5. Your Rights (UK Residents)

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Rectify incorrect or incomplete data.
Erase your data (“right to be forgotten”).
Restrict processing in certain circumstances.
Object to processing (e.g., direct marketing).
Data portability (receive your data in a usable format).
Withdraw consent at any time (for marketing).

To exercise these rights, please contact us at: floodlightconnect@gmail.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your rights have been breached.

6. Data Retention

We retain your information as long as your membership is active or as needed to provide Services. If you close your account, we will delete or anonymise your data unless retention is required by law (e.g., to resolve disputes or comply with obligations).

7. Security

We take reasonable technical and organisational steps to protect your data. However, no method of storage or transmission is 100% secure, so we cannot guarantee absolute security.

8. Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for their content, practices, or privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via our website or email. The updated version will include the revised date above.

10. Children’s Privacy

Floodlight Connect is not intended for children under 13. We do not knowingly collect personal data from children. If we discover such data, we will delete it promptly.

11. International Users

Floodlight Connect is based in the UK. If you access our Services from outside the UK, please note that your data will be processed and stored in the UK, where privacy laws may differ from your country.

12. Contact Us

If you have any questions or requests about this Privacy Policy, you can contact us at:

📩 floodlightconnect@gmail.com

Floodlight Connect, Manchester, UK